2019-2022 VANCRAFT USER MANUAL PDF DOWNLOAD
ABOUT THIS USER GUIDE
This User Guide has information on how to operate and care for your Campervan as well as
general safety information to help you have the best experience possible.
NOTE: This User Guide is general in coverage of the vehicle components and systems. Some
of the exact equipment or functions may have been changed due to continuous product
improvement. Your vehicle might differ slightly from the information included herein.
Descriptions, images, and specifications were correct at the time of printing, but VanCraft LLC
reserves the right to make changes, without notice, and without obligation to install the same
products previously manufactured. In addition to this User Guide, your Camprervan came with
the manufacturer’s user manuals for various appliances and systems in your Campervan. Many
of these systems are covered in this User Guide, but some information may only be found in the
manufacturer’s manuals. Please keep these documents handy should you have questions
Your VanCraft Campervan was built on a Mercedes-Benz® Sprinter chassis. You will find
references throughout this User Guide to the Sprinter chassis and Sprinter operating
instructions provided with the vehicle. Please refer to the Sprinter operating instructions for
information regarding the operation, safety, and maintenance of the original vehicle chassis.
SAFETY MESSAGES USED IN THIS USER GUIDE
This User Guide alerts you to common safety or vehicle hazards using the following labels:
WARNING
Indicates a hazard that may endanger your health or life, or the health or life of others.
Pre-Delivery Inspection: VanCraft, LLC takes pride in the quality of the products we build. We
inspect every Campervan closely before shipping. Our team is responsible for completing a
comprehensive pre-delivery inspection and correcting any issues with the chassis or
Campervan components prior to delivery. Before driving, familiarize yourself with all local and
state laws as different areas may have laws that apply to your Campervan.
GENERAL WARNINGS
● All seats should be locked in the travel position while the vehicle is moving. Passengers
should only use seats with seatbelts while the vehicle is moving.
● Child restraints should be installed properly according to the manufacturer’s instructions.
● Never let passengers stand or kneel on seats while the vehicle is moving.
● All tables should be stowed when the vehicle is moving.
● Verify doors and drawers are shut and latched, where applicable, when the vehicle is
moving.
● Passengers should never use the beds while the vehicle is moving.
● Inspect the fire extinguisher monthly and before each trip for proper charge and
operating condition.
● Adverse weather conditions and extremes in terrain may affect the handling and/or
performance of your vehicle. Refer to your Sprinter Manual for more information.
WARNING
Operating, servicing and maintaining this vehicle can expose you to chemicals including
engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of
California to cause cancer and birth defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your
vehicle in a well-ventilated area and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
Pregnant Women never place a shoulder belt behind your back or under your arm. Adjust the
lap belt across your hips/pelvis and below your belly. Place the shoulder belt across your chest
(between your breasts) and away from your neck.
WARNING
This motorhome has been designed, manufactured and tested with concern for the protection
of its occupants. We recommend you perform the following inspections for your safety and the
safety of your passengers before starting your vehicle.
WHEELS – Inspect for damage and check lug nuts for tightness.
TIRES – Inspect for wear and damage and check for recommended air pressure.
LIGHTING – Test for proper operation of all interior and exterior lights including dash lights,
headlights, and turn signals.
EXITS – Inspect release mechanism on emergency exit window, test both locks on main
entrance door for ease of operation and instruct passengers how to use both means of exit.
SEAT BELTS – Direct passengers to designated seats, be certain swivel seats are locked into
position, and require use of a seat belt. See operator’s manual for occupancy and weight
restrictions.
APPLIANCES – Turn off and latch or lock doors where provided.
LOOSE PARCELS – Store securely.
CARBON MONOXIDE WARNING
WARNING
Avoid inhaling exhaust gasses, as they contain carbon monoxide, which is a colorless,
odorless, and poisonous gas. Death or serious injury can result.
Combustion engines emit carbon monoxide (CO), which can be harmful or potentially deadly.
Keep CO out of the cabin by maintaining the vehicle exhaust and the ventilation systems. Have
the exhaust system inspected from time to time by a qualified RV service center:
● When the vehicle is serviced
● If the sound of the vehicle exhaust system changes
● When damage occurs to the exhaust, underbody, or rear of the vehicle
To allow for proper operation of the vehicle’s ventilation system, keep the front grill clear of
snow, leaves, or other obstructions.
WARNING
Do not occupy a parked vehicle with the engine running for an extended period. Do not run
the engine in confined areas, such as a garage, except to move the vehicle in or out of the
area.
SMOKE AND CARBON MONOXIDE ALARM
Your campervan is equipped with an alarm that will sound if it detects smoke or carbon
monoxide in your vehicle. This system should be tested after the vehicle has been in storage,
before each trip, and at least once per week during use by pressing the Test/Reset button.
WARNING
Test combination smoke / carbon monoxide alarm operation after the vehicle has been in
storage, before each trip, and at least once per week during use. Failure to do so can result in
death or serious injury.
California Proposition 65 Warning: Battery posts, terminals, and related accessories
contain lead and lead compounds, chemicals known to the state of California to cause
cancer and reproductive harm. Wash hands after handling.
PINCH HAZARDS
Any time items open and close, like a door or cabinet, or move, like a rotating or folding seat,
there is a potential pinch point. Avoid any moving areas of a mechanism to prevent injury.
FORMALDEHYDE INFORMATION
Like in every home and building, some materials in this Campervan may emit formaldehyde.
Eye, nose, and throat irritation, headache, nausea, and asthma-like symptoms, including
shortness of breath have been reported as a result of formaldehyde exposure. Reaction to
formaldehyde exposure may vary among individuals and research is continuing on the possible
long-term effects of exposure to formaldehyde. Inadequate ventilation may allow formaldehyde
and other contaminants to accumulate in indoor air. Ventilate your RV before and during each
use using the windows, exhaust fan or air conditioning system. If you have any questions
regarding formaldehyde, consult your doctor.
MOLD
Mold is a natural part of our environment. It plays an important role in helping break down dead
leaves and organic matter into fertile soil. The very nature of your RV being outside will bring it
into contact with mold, but indoor mold growth should be avoided.
To reduce mold growth, reduce the things in your RV that could allow mold to grow. Mold only
needs small amounts of moisture and nutrients from food spills or grease, or it could survive on
as little as a fine layer of dirt or dust.
Keep the inside of the vehicle as clean and dry as possible. Moisture plays a large part in mold
growth. Don’t allow condensation to build up inside the vehicle and keep the interior humidity
levels low. Proper ventilation helps and using the air conditioner can remove excess moisture
from the air.
Avoid and repair leaks immediately as they are a major contributing factor to mold growth. If
mold develops, clean the area with soapy water followed by a bleach solution. If the items
cannot be treated, they should be removed and replaced.
MOLD AND WARRANTY CLAIMS
If VanCraft determines that mold in your campervan was caused by a manufacturing defect
reported to VanCraft within the warranty period, VanCraft will clean the affected area(s) and /or
replace items it deems necessary. This is the only circumstance in which VanCraft will cover
mold under its limited warranty.
VanCraft, LLC will not assume responsibility for mold deemed to be a result of a user’s lack of
timely and appropriate action to mitigate circumstances should a problem occur.
CONDENSATION
When it is humid in the van, condensation can develop inside the windows which can lead to
damage if not properly addressed. It is best to keep moisture low with proper ventilation, but
under certain circumstances ice can form if excessive condensation gets trapped between a
window shade and the glass. If the ice or excessive sweating is not addressed and dried
properly, it can melt and drip into the dashboard, electronics, upholstery or other areas that
water may damage. Do not allow water to enter sensitive areas by carefully removing ice and
drying the moisture to prevent damage.
TIP: When using window shades, position the shades as close to the glass as possible to
prevent moisture build up. VanCraft, LLC does not assume responsibility for damage caused by
water dripping into the dashboard, upholstery or other areas related to condensation or ice
melting into those areas.
ELECTRICAL CAUTIONS
WARNING
Careless handling of electrical components can be fatal. Never touch or use electrical
components or appliances while feet are bare, while hands are wet, while standing in water,
or on wet ground.
Avoid overloading electrical circuits and only replace fuses or circuit breakers with those of the
same size and amperage rating. Never use a higher rated fuse or breaker. Use caution when
handling or working near energy storage systems and electrical components. Always remove
any jewelry and wear protective clothing and eye covering and avoid creating sparks.
GENERAL VEHICLE INFORMATION
LOADING THE RV
Before driving, always secure loose items which can become dangerous projectiles in sudden
stops, quick maneuvers, and accidents. Distribute weight evenly to help vehicle handling.
Never exceed the GVWR (Gross Vehicle Weight Rating) or the GAWR (Gross Axle Weight
Rating). GVWR is the total allowable weight of the vehicle, including passengers, cargo
(including water), and possible tongue weight of a towed trailer.
The GAWR is the weight the axle is rated for. The combined measured weight at the front
wheels plus the measured rear wheel weight should never exceed GVWR. Additionally, never
exceed the individual tire weight ratings. Never exceed the GCWR (Gross Combination Weight
Rating), the maximum total weight of the vehicle and anything towed.
WEIGHING THE RV
Weigh your fully loaded van to determine the proper load distribution of cargo in your vehicle.
Weigh fully loaded, including fuel, fresh water, food, bedding, passengers, gear and other items
you will carry.
FINDING A SCALE
Commercial truck stops usually have scales, but there are other commercial scales around that
may charge a small fee.
WEIGHING PROCEDURE
Measure the front axle weight, rear axle weight, total vehicle weight. To get a front axle weight,
drive only the front wheels onto the scale. To get a total vehicle weight, drive all wheels onto the
scale. To get a rear axle weight, drive the rear wheels only onto the scale. Compare these
measurements to the GVWR, and the GAWR for the front and rear axles, found on the Vehicle
Certification label inside the driver door area.
TOWING WITH YOUR VAN
The Sprinter is rated to tow a maximum load of 5,000 lbs. Towing capacity may be less than the
hitch rating based on the weight of your loaded vehicle. When towing, do not exceed the
GVWR, the rear axle GAWR, or the chassis GCWR by the combined loaded weight of the
VanCraft Campervan and the towed item. Towing will affect vehicle handling, durability, and fuel
economy. Exceeding any of the listed Gross Weight Ratings will result in unacceptable overall
vehicle performance and, potentially, danger.
HITCH ASSEMBLY
If a towing brake system is required, we recommend use of a modulated braking device versus
a surge-style system. The actual tongue weight should never exceed the stated hitch vertical
load. This is typically defined as the tongue weight of a towed vehicle hitch, boat trailer tongue
weight, or a receiver-mounted carrier rack.
ROADSIDE EMERGENCY
Due to the weight and size of the vehicle, we recommend you seek professional road service to
help in the event of a roadside emergency such as a flat tire. If the situation requires you to
change a flat tire yourself, be very careful and read all the information in your Sprinter Operating
Instructions regarding the changing of a tire. Check your tires for proper inflation before each
trip, and at least once a month, using an accurate tire gauge.
IF YOU GET A FLAT TIRE
Do not panic. Grip the steering wheel firmly and steer the vehicle as straight as possible. You
may need to counter-steer to compensate for pull created by the failed tire. Do not stomp/slam
on the brakes. Do not jerk your foot off the accelerator. Just ease back on the accelerator slowly
and gently to continue the momentum. The deflated tire will slow the vehicle. If you must change
lanes to get to a safe stopping place, use your signals to warn other motorists and change lanes
smoothly after you are certain the lane is clear. Let the vehicle coast to a stop, gently steering to
a safe stopping place, then activate the hazard flashers and exit the vehicle carefully. Set out
flares or other warning devices.
RECOVERY TOWING
Due to modifications of the RV from its original chassis specifications, notify the towing service
of the height and weight of the RV (Height is 9’+) as it may change how they recover the
vehicle. This information is found on the Vehicle Certification Label. Refer to the Sprinter
Operating Instructions on towing the Sprinter. VanCraft, LLC does not assume responsibility for
damage incurred while towing this vehicle.
ENGINE OVERHEATING
If you see or hear steam escaping from the engine compartment or have reason to suspect an
engine overheating condition, pull the vehicle over, stop the engine, get passengers out of the
vehicle and consult the Sprinter Operating Instructions.
JUMP STARTING
If you wish to try jump-starting the engine, see the Sprinter Operating Instructions.
DRIVING YOUR CAMPERVAN
See your Sprinter Operating Instructions for information on items like driving controls,
instrumentation, cruise control, climate controls, gauges, wipers, lights, safety belts, and other
chassis related features.
FRONT SEATS
The front seats of your van are adjustable in various ways, the passenger seat also swivels to
face the rear of the vehicle. See your Sprinter Operating Instructions for more information on
front seat adjustments.
NOTE: Damage to interior door panels may result if seats are swiveled toward the doors. Do not
turn the passenger seat clockwise, adjust the seat all the way toward the front of the van before
spinning.
NOTE: When the vehicle is in motion, the driver and passenger seat must be locked in the
forward position.
SEAT BELTS
All seating positions have seat belts which should be used anytime the vehicle is in motion.
WARNING
Never sit anywhere in the van that does not have a seatbelt while the vehicle is in motion.
NOTE: After any serious accident, all seat belts in use during the accident must be inspected
and replaced if necessary
CHILD RESTRAINTS
When properly used, child restraint systems reduce the risk of injury in an accident or sudden
maneuver. If installed or used incorrectly, child restraints can increase the risk of injury. Refer to
your child restraint system’s instructions for installation instructions.
NOTE: Rear bench seating can be used with a child restraint system designed for use with
lap-only style seat belts.
NOTE: The rear bench seating does not have a ratcheting style belt retractor.
FACTORY DASH CLIMATE CONTROLS
The Sprinter dash climate controls were designed to heat and cool the front cabin area only, not
the entire cabin. See Sprinter Operating Instructions for details and instructions covering dash
A/C, heat, and defrost functions. See the Cabin Climate Control System section of this User
Guide for details regarding the VanCraft Campervan heating and cooling systems. Infotainment
Systems and Driver Assist Features Consult the Sprinter Operating Instructions for information
and operation instructions regarding your Sprinter infotainment, radio, navigation, Bluetooth,
cameras, external sensors and the like.
VEHICLE MAINTENANCE
The VanCraft Short and Long Wheelbase vans are built on a Sprinter chassis and require
routine maintenance and service outlined in the Sprinter Operating Instructions
FRONT AXLE ALIGNMENT AND TIRE BALANCING
Once the campervan is fully loaded, get the alignment checked and adjusted, if necessary. After
that, the alignment should be periodically inspected to help prevent uneven tire wear. Excessive
or abnormal tire wear may indicate worn or misaligned suspension, an unbalanced tire, or other
problems. Alignment can also be affected by incidents such as hitting a curb, pothole, or railroad
track.
NOTE: Have your dealer, or RV service technician, inspect your vehicle’s suspension and
steering components periodically for misalignment or wear. Refer to the Sprinter Operating
Instructions provided with your vehicle for further information.
TIRES
This vehicle came with tires different from the original Sprinter and has a modified tire label in
the driver door area with information regarding proper tire pressures.
NOTE: Improper tire pressure can cause abnormal or premature wear, affect vehicle handling,
and fuel economy. The wheel lug bolts needed to be checked and torqued periodically and any
time the wheels were removed and reinstalled.
SPARE TIRE
Refer to the Sprinter factory manual for information on accessing the spare tire.
CONTROL PANELS AND FUNCTIONS
The VanCraft Long and Short Wheelbase campervans have various cabin controls. The main
Renogy power system can be controlled either at the solar controller in the utility bay or via the
Renogy BT app for Apple iOS and Android. Inverter and pump switches can be found in the
main cabin, as well as controls for camper heat and A/C. Refer to each system's specific
instructions section further in the manual for more information.
OFF GRID 12V ELECTRICAL SYSTEM
WARNING
Use caution when handling or working near the House Battery System. Always remove
jewelry, wear protective clothing and eye covering. Avoid creating sparks.
Our robust power system is designed to provide fully self-sustainable electric supply for
comfortable camping anywhere. This simple, maintenance-free system is made up of three main
components: Battery, Charge, and Utility.
Batteries: All electrical systems in your van are powered by two different batteries.
Starter Battery: This is the factory battery
that starts and operates your van (1).
House Battery: Powers all the electric
campervan systems in the back (2).
Charging: There are two different systems that keep your batteries at a healthy charge
Solar: During the daytime, power is sent to
keep your batteries maintained using a roof
mounted solar panel (3) and solar charge
controller (4).
Engine Alternator: While the van’s engine
(5) is running, the alternator sends power to
both batteries using a smart charge relay (6).
Utility: Anything utilizing battery power in your van is considered a utility. All systems in your
van were chosen for their low power consumption ratings. Power is fed from the solar charge
controller (4) to fuse blocks and breaker switches (7), where fused power is safely distributed
throughout the van to things like the refrigerator, overhead lights, inverter, and optional roof air
conditioner (8). The two utilities that are not controlled via the solar controller are the inverter
and the option air conditioner.
USING THE SYSTEM
The Solar portion of the charge system is more or less on auto pilot, thanks to the solar
controller (4) handling the workload for you. The solar controller settings can be adjusted if
needed, according to the instruction manual included with the van. The Charge Relay (6) also
charges the house battery (2) automatically while the van is running.
POWER OUTLETS
Your campervan comes equipped with seven (7) USB plugs, five (5) 15amp AC GFCI, and one
(1) 12V DC outlet. Their locations are as follows:
KNOWING YOUR BATTERY’S STATE OF CHARGE (SOC)
Your battery's state of charge or SOC is shown on the solar charge controller screen under the
bed. It is also shown on the Renogy BT app. Downloading and using the smart phone app for
your solar controller will help you easily monitor your battery's charge level and receive
warnings when your battery level is getting low.
NOTE: While the inverter is running your batteries SOC will show the battery level AFTER
power is consumed by the Inverter.
Charge Relay: It is important to understand that the charge relay values the Starter battery
(1) over all else. This way, when the engine is turned on, the starter battery is charged first,
preventing the possibility of a dead starter battery. If for some reason there is a draw on the
starter battery when the engine is off(the radio is left on, there is a phone plugged into the
dashboard 12V port, ect.) the charge relay will allow the solar system to charge the starter
battery even if the van’s engine is off.
MAXIMIZING YOUR BATTERY CAPACITY
While it’s true that the your campervan has a fully off-grid electrical system designed to be fully
self-sustaining on solar and alternator power, we always recommend taking the following steps
to maximize your experience and battery capacity:
Park in direct sun when possible: Parking in the shade will prevent the solar panel from
collecting enough energy to keep your batteries topped off. If parking in the shade is
unavoidable, try to conserve power consumption as much as possible.
Drive the van: the engine's alternator charges your batteries at nearly quadruple the rate that
solar does while driving. If at all possible, schedule your power consumption around your driving
plans.
Charge your devices when the sun is out: Most of the devices we use in our day-to-day lives
have batteries of their own. Take the opportunity, when the sun is out, to charge these devices.
This way, you can use your personal devices at night without robbing from your house battery
bank.
If you’re not using it, turn it off: Leaving unused utilities turned off extends the utilities
life-span and conserves your battery capacity.
The inverter and water pumps use power even
when not in use, that’s why we’ve installed ‘off switches’ for them. It’s important to note that
things like the fridge, roof fan, and overhead lights are low power - we designed the system to
run these all the time. If you would like to turn off ALL utilities to ensure absolutely NO power is
being drawn from your battery bank:
1. Disconnect power to your fuse block with the master kill switch located in the utility bay.
2. Turn the power switch on the Inverter to “OFF” rather than “REMOTE”.
3. [Optional AC package] Turn off the air conditioner on the unit itself.
LIGHTING
The main ceiling lights are turned on and off using the dimmer switch located on the passenger
wall to the right of the slider door entrance (SWB Only) or on the bench end-cabinet to the right
of the sliding-door entrance.
The garage lights are turned on and off using the switch on the rear face of the utility box next to
the shower pump switch and fill port.
RESOLVING CHARGE SYSTEM ISSUES
If you are experiencing unusually low battery levels, or your utilities stop working all together -
work through these fixes in order.
STEP 1 [IF NO UTILITIES WORK]: Turn the solar controller Off and On again using the “Right
Arrow” key on the face of the controller located in the utility closet underneath the bed. This can
also be achieved via APP control when your solar controller is connected via Bluetooth to the
“renogy solar BT” app on your smartphone.
STEP 2: Reset all power breakers under the sink (LWB only) or behind the Kitchen drawer set
(SWB only).
STEP 3: Verify that your battery-to-battery charge relay is functioning. Note the house battery
level with the engine off, after turning the engine on, the house battery level voltage should rise
to match the engines alternator output within 60 seconds.
STEP 4: Check that inline fuses and breakers for the engine charge system are not blown or
tripped. These can be found at both the starter battery and inside the kitchen base cabinet on
the drivers side (refer to “Fuse, Breaker and Power switch locations” below.)
STEP 5: Lastly, inside the utility bay is the master utility shutoff switch - turn this switch off and
wait 60 seconds before turning back on again (note: this will reset all stored settings for your
campers 12V electrical appliances)
NOTE FOR OPTIONAL OFF-GRID A/C UNITS: Your air conditioner is connected to the house
battery bank on a dedicated circuit, not monitored by the solar controller. When viewing battery
voltage on the solar controller, the reading may be flawed, if the air conditioner is running.
FUSE, BREAKER, AND POWER SWITCH LOCATIONS
FUSE BOXES
Mercedes install fuses in three major locations in the chassis. Refer to your Mercedes owners
manual for detailed information about chassis fuse locations and accessibility.
VanCraft utilises fuses for all 12v utilities that are controlled by the Solar Controller. These fuses
are in a fuse box inside the utility bay in the garage area of the van.
NOTE: Always replace fuses with fuses of the same size and amperage rating.
Fuses can also be found here:
● The starter battery connection below the driver footwell for the battery-to-battery charge
system.
● In the house battery box for the optional air conditioner.
● In the driver's seat base main fuse bay for the optional audio system.
BREAKERS
There are three Breaker switches that protect the power to larger draw utilities in the van. In
the kitchen base cabinet next to the refrigerator controller are three breakers for:
1. Power inverter
2. Solar controller
3. Battery-to-battery charge relay
These three breakers trip if they are overloaded. If they are tripped in the open position, they
should be closed to be reset. If the breaker continues to trip open, their corresponding device is
pulling too many amps due to misuse or internal failure.
110V AC SYSTEM
The 110V system is powered via the power inverter, 12V DC current is inverted to output 115V
AC similar to the power found in your home. The inverter sends power to the 15 amp 110V
GFCI protected wall outlets and cooktop. To run the 110V system, the inverter power switch
must be turned to “Remote”, then turn on your remote inverter switch located on the passenger
side of the van.
110V SYSTEM PROTECTIONS
The power fed to your inverter from the House Battery Bank is first protected by a breaker
switch. This breaker is located behind the lower drawers in the galley base cabinet (SWB only)
or under the sink (LWB only).
Power is inverted and then sent out to utility via GFCI Protected outlets. Both the induction
cooktop and wall outlet in your van utilize 15 amp GFCI protected outlets on the side of the
inverter. An extra 15 amp socket remains for garage area power as needed.
Please refer to the Inverter’s manufacturer specific manual for more information and safety
warnings.
WARNING
The GFCI will not completely eliminate the risk of electrical shock. Infants and small children
may still be affected.
CABIN CLIMATE CONTROL
OPTIONAL AIR CONDITIONING
Before using the air conditioner, first familiarise yourself with its included instruction manual.
Your air conditioner is designed for off-grid style 12V DC power systems. It accomplishes this
with its included “ECCO” run mode. “ECCO” mode cools your cabin at a max of 18 amps. All
other run modes are designed for units with “Shore Power” connections or onboard generators.
It is possible to run the air conditioner on other modes for short periods of time but be advised
that it will use large amounts of available power quickly. Like the Power Inverter, the air
conditioner is individually connected to the battery bank and therefore has no reference to the
batteries output to other utilities in use. While using the air conditioner, try to conserve power
usage from other utilities as much as possible to conserve battery draw.
Other power saving tips include deploying the awning whenever possible, and only using the air
conditioner when the window covers are installed.
USING THE EXHAUST FAN
Vans without a roof air conditioner have an exhaust fan and roof vent. Use this fan to prevent
harmful gases from building up inside the living quarters of the van, remove cooking odor from
the van, and draw cool or hot air from the vans dashboard HVAC system to the rear of the van.
Only open the roof vent a quarter of the way while the van is in motion. Use the lock when
closed.
DIESEL CABIN HEATER
Before using the cabin diesel heater, first read the included instruction manual. The heating
system uses diesel from the Sprinter’s primary fuel tank to fire a small furnace for heating cabin
air. The heater can be run with the van’s engine off and the inverter does not need to be on.
Follow instructions in the heater manual to turn the unit on and off and adjust cabin temperature.
NOTE: The diesel-fired furnace will not operate if the vehicle’s fuel tank level is under ¼ tank.
NOTE: It is normal for the interior lights to flicker slightly while the furnace starts.
NOTE: Do NOT turn off the 12V power system system if the furnace is on. This includes
breakers, fuses, master power disconnect switch, and the solar controller itself. Turn the
furnace switch to OFF on the heater controller only, then wait at least 10 minutes for the furnace
to shut down properly.
TROUBLESHOOTING THE DIESEL HEATER
Troubleshooting steps can be found in the heaters instruction manual. If you are having a tough
time starting the heater check that:
● The diesel tank is above ¼ full
● The battery system is sufficiently charged
● You're operating the heater below 10,000 feet of elevation.
PLUMBING SYSTEMS
Your campervan is outfitted with two self-contained water systems - the shower and sink. Both
are completely independent of one another. Your campervan does not support the use of a city
water connection and is tank fed only.
WARNING
Standing water left unattended in the van can cause damage to cabinets, floor, electronics
and other components found in your campervan. Always take immediate action to clean up
water spills and fix leaks in plumbing systems. If a leak cannot be fixed, drain all holding tanks
until your van can be brought to a qualified service station for repair.
Lastly, failure to winterize plumbing systems before the onset of below freezing temperatures
can result in water leaks and subsequent water damage.
OUTDOOR SHOWER
The utility box, on the passenger side of your garage area (under the bed), houses an 18 gallon
water tank. This tank supplies water to the shower water pump which pressurizes the water flow
to the water port on the face of the utility box.
NOTE: Never leave the shower pump on when not in use or when unattended.
FILLING THE SHOWER TANK
The water-fill port is located on the top left rear face of the utility box under the passenger side
of the bed.
● Unscrew the cap on the fill-port.
● Using a standard garden hose (it is helpful to have a spray nozzle attached), press the
hose into the fill port opening and then begin the flow of water to fill the tank.
● As the tank fills, the tank fill gauge will read its level. If it is difficult to read the gauge,
turn on the garage lights to illuminate the gauge.
● When the tank gauge reads full, turn off water flow from the gauge and screw the fill port
cap back on.
NOTE: It is important to clean up any spilled water immediately to avoid damage to the
campervan’ s cabinets, flooring, and other systems.
CLEANING THE TANK
● Fill the shower water tank half way and mix in ⅜ cup of household bleach into the tank
before completely filling the tank with a total of 18 gallons of fresh water.
● Let the full tank sit for 4 to 8 hours.
● Run the water tank dry by turning on the shower pump and running 18 gallons of water
through the shower head.
● Refill the water tank with fresh water and drain several times to flush the system.
DRAINING THE TANK
The shower water tank can be drained by connecting the shower hose to the shower water port
and running the shower pump until the tank is empty.
USING THE OUTDOOR SHOWER
Your outdoor shower can be used in any climate and for many different purposes.
Please follow the steps below to operate your shower:
1. Connect the shower hose quick connect fitting to the water port on the bottom of your
utility box face.
2. Make sure the shower handle ball-valve is in the closed position (horizontal/sideways).
3. Turn on the water pump switch on the top-right of the utility box face.
4. Open and close the shower head ball valve as needed to release water.
5. You can limit water flow by turning the shower handle ball-valve on partially.
6. When done, turn the water pump switch OFF.
7. Open the shower head wand ball valve and release any residual water from the line by
placing the shower head below the tank and shaking firmly.
8. Disconnect the shower hose from the quick connect fitting.
9. Immediately wipe up and water that may have dripped inside the van.
NOTE: Always be sure to winterize your shower if you are camping or leaving your vehicle in
freezing weather conditions.
WINTERIZING THE OUTDOOR SHOWER
If your van is in freezing temperatures, or will be when you get to where you are driving, it is
imperative that you winterize the shower system to prevent damage to your plumbing system,
water leaks, and your campervan.
Winterize your campervan’s shower with the following steps:
1. Plug in the shower hose to the quick connect fitting.
2. Turn the shower head ball valve to the ON position (vertical)
3. In the shower pump access door, turn the 3-way winterize valve toward the UPWARD
position so that it is pointing at the vent-tube.
4. Turn on the water pump and run the shower until water no longer comes out of the
shower head.
5. Turn the water pump off and and clean up any water that has dripped inside the van.
When ready to use the shower again, turn the 3-way winterize valve toward the horizontal
configuration to allow water to flow through the pump again.
KITCHEN SINK
The kitchen sink has a removable water tank. This design is beneficial for two reasons. The tank
can be removed and filled easily at a potable water station. Also, extra tanks can be purchased
and stored in the garage (under the bed) for added capacity for longer, off-grid adventures.
NOTE: Never leave the sink pump on when not in use or when unattended.
FILLING THE SINK WATER TANK
Remove and fill the water tank at service stations, drinking water facilities, or potable water
stations. The sink tank should be filled with potable water only.
The fill procedure is as follows:
1. Un-buckle the tank’s hold-down strap.
2. Disconnect the pump hose from the top of the water tank cap.
3. Remove the tank.
4. Unscrew and remove the white tank cap and pull out the pickup tube assembly.
5. Fill the tank and return it to the sink cabinet.
6. Buckle the tank into place with the hold-down strap.
7. Connect the water pump hose to the top of the water tank cap.
8. Remove the tank vent cap (the vent cap should only be closed when transporting tanks)
KITCHEN SINK DRAIN
The sink drains directly to the ground beneath the van. For this reason it is important to monitor
what is flushed down the drain. Do not pour chemicals, food scraps, or other items harmful to
the environment down your sink drain. If it is necessary to run chemicals through the drain to
winterize the system or clean out a clogged drain, be sure a receptacle is placed below the
drain outlet under the van to catch the draining liquid.
NOTE: Always use the included sink strainer to protect the drain from items that may cause
clogs.
CLEANING THE TANK AND FAUCET LINES
1. Remove and completely fill the water tank with freshwater and two (2) tablespoons of
household bleach.
2. Shake the tank gently.
3. Place a bucket on the ground under the sink drain to catch the bleach solution.
4. Connect the tank to the sink pump and run the faucet until the tank is empty.
5. Repeat steps 1-4 WITHOUT bleach at least two (2) more times to flush the tank.
WINTERIZING THE SINK
The sink can be used in below freezing conditions if the cabin is heated and monitored. If it is
planned to leave the van unattended for long periods without heat, you must winterize the sink
water system to prevent water leaks and damage to your plumbing system.
Winterize the sink with the below steps:
1. Empty the sink water tank.
2. Turn on the sink pump, run the faucet until water no longer comes out.
3. Turn the faucet pump off and leave the faucet in the open position.
REFILLING THE SINK SOAP DISPENSER
The sink comes equipped with a soap reservoir and pump. You must fill the soap pump from the
top of the sink by pulling up on the pump head. Remove the pump head and pickup tube.
WARNING
Never remove and fill the soap pump reservoir bottle from the bottom of the cabinet. Removal
and reinstallation of the reservoir may damage the threads of the reservoir.
REFRIGERATOR
The refrigerator is located under the countertop on the left side of the kitchen base cabinets
located on the driver side of the vehicle. It is designed to run all the time and can only be turned
off by disconnecting its power cord or disconnecting all utility from the solar controller via the
app or main switch (under the bed in the utility box). Refer to the manufacturer's instruction
manual for specific operation and warranty information.
NOTE: Always run the refrigerator on “Low-Speed” mode.
NOTE: NEVER remove the drain plug without first removing the fridge from the campervan.
Always remove the refrigerator before draining.
ADJUSTING REFRIGERATOR SETTINGS
The refrigerator control panel is accessible by opening or removing the middle drawer in the
kitchen base cab (SWB only) or under the sink on the left side wall of the cabinet (LWB only).
Set the refrigerator to “Low Speed” mode every time the refrigerator is turned off by power reset
or after removal. Press “Mode” repeatedly until the “Low Speed” green light is illuminated to the
right of the control screen.
REMOVING THE REFRIGERATOR
In order to clean the refrigerator, repair or send it in for warranty, or to access the Solar Battery
Bank, the refrigerator will need to be removed.
1. Remove the hinge screws holding the refrigerator lid to the countertop.
2. Unplug the refrigerator (plug is located next to the control screen).
3. Remove fridge baskets and all food items.
4. Pull the refrigerator upward to remove.
KITCHEN STOVE
Your 2-burner cook top is fed by a disposable 1lb propane cylinder. This cylinder can rest in its
holder behind the driver's seat while in use.
Before lighting the stove, first check that the vent fan is on, one or more windows are open, or
one or more doors are open for air-flow. Make sure the cabin curtain is securely fastened away
from the stove-top and any open flame.
Connect your propane bottle by turning it into the regulator until it is snug. Over-tightening the
propane bottle may damage the seal and cause leaking.
To turn on the stove, turn the desired burner knob to “Light” and then push the ignition button to
light. If the stove doesn't light right away, turn the knob off and wait 1 minute to try again. If the
ignition switch is not working, check batteries or use a hand-held lighter to ignite the pilot flame.
NOTE: When you're finished using the stove, disconnect the propane bottle from the regulator.
WARNINGS
Never drive the van while the stove is on. Never leave propane bottles connected to the
stove when not in use or while the van is in motion. Never use the stove without at least
some ventilation. Never use the stove without a functioning smoke/CO/propane alarm.
ASPHYXIATION RISKS
Your vehicle's fuel-burning stove requires adequate ventilation. Proper ventilation helps prevent
asphyxiation. Fuel-burning cooking appliances should never be used to heat the cabin due to
the danger of asphyxiation.
INDUCTION STOVETOP (OPTIONAL)
Some vans are equipped with an optional 1600W single burner induction cooktop. The cooktop
runs on 110V electricity, so the power inverter must be on to use the cooktop. Please monitor
your batteries power consumption closely when using the cooktop, it consumes power quickly.
NOTE: Induction compatible cookware is required.
NOTE: Refer to the manufacturer’s user guide provided for complete instructions.
SLEEPING AND SEATING SYSTEMS
SWIVEL SEAT
The front passenger seat has a seat-base swivel system, allowing it to rotate towards
the rear of the van. Before rotating the seat, adjust it all the way forward to prevent it
from rubbing or scratching the vehicle’s door trim.
While standing next to the seat or outside the open passenger door, use the red lever,
located below the front-center seat cushion, to rotate the seat counterclockwise. Use
the lever again to unlock and rotate the seat further or back to the forward position.
NOTE: Never travel in the campervan with the seat facing backward. Never rotate the
seat 360° to prevent the seat belt from twisting.
REAR BENCH
The rear bench-seat has room to seat two (2) passengers (SWB) and four (4) passengers
(LWB). There are type-1 lap-belt style seat belts installed for each passenger. When the van is
in motion all passengers MUST wear seat belts.
The cushioned horizontal bench-back folds up to extend the sleeping area of the bed. Be
conscious and attentive to make sure bedding is not pinched in the latch when engaging the
bench-back to prevent damage to both the bench-back hardware and your bedding. Make sure
both latches are engaged, by pushing down on the bench-back, before climbing up into bed.
Do not try to collapse the bench back from on top of the bed. First climb out the bed and stand
on the ground while lowering the bench back. Release the latches by pushing upward on the
latch triggers.
MAIN SLEEPING AREA
The elevated bed above the garage is designed to utilize the extension provided by the bench
back when in the upright position. The recommended sleeping position is to place your head
towards the rear of the vehicle and your heels resting on the bench-back extension.
BENCH SLEEPING
There is enough room for a child under 4’ tall to sleep horizontally on the SWB bench seat. The
LWB L-bench offers an additional sleeping surface for an adult up to 6’ tall. There is also an
optional Bed-to-Bench conversion kit for the LWB van.
Sleeping with your head under the bench-back when it is in the upright position is prohibited. It
is important that if any passengers are sleeping on the bench that the bench back is first locked
into place and tested for security to prevent the bench-back from falling on a passenger
sleeping below.
UPGRADED SOUND SYSTEM
FOR VANS WITH OEM TOUCH SCREEN MULTIMEDIA CENTER
For specific information on controlling your Mercedes Benz Multimedia system please read the
Mercedes Benz Sprinter owners manual.
All audio tuning adjustments for your system can be adjusted using the controls offered on the
LCQ-1 unit located behind the bottom drawer in the kitchen base cabinet. This unit is installed to
adapt new audio hardware to your existing Mercedes Multimedia System. Added systems that
are controlled by the LCQ-1 include:
● Front Speakers (L/R)
● Rear Speakers (L/R)
● Amplifier
● Subwoofer
Audio settings for these systems have been tuned and adjusted during the quality control
process at our factory. To make changes to the speaker levels and system settings, please refer
to the LCQ-1 Manual. Be careful making these adjustments, these systems have a multitude of
settings and a thorough understanding of their function is necessary to prevent damage to your
system.
The volume of your added 10” Pioneer subwoofer can be adjusted via the bass control knob if
equipped (low to the left of the steering column), or on your Mercedes Multimedia System.
FOR VANS WITH AN UPGRADED PIONEER TOUCH SCREEN STEREO
For specific instructions on operation of the Pioneer Stereo system, including output settings,
navigation, and connectivity - please refer to the provided Pioneer Operators Manual.
For Apple Carplay and the best phone connectivity experience, plug your phone directly into the
provided phone connectivity port on the top center of the dashboard.
Your system is made up of several components that interact together to bring you a balanced
stereo experience:
● Stereo/touch screen media center
● Two Front Speakers
● Two Front Tweeters
● Two Rear Speakers
● One 1600W Amplifier
● One 10” 1200W Subwoofer
NOTE: Control speaker output, balance, and fade directly in the options menu of your Stereo
Screen.
EXTERIOR ACCESSORIES
FRONT BUMPER LIGHT PODS
Your campervan’s two-stage LED light pod system is integrated into the front bumper and is
turned on via two red switches (to the right of the steering column). If the switches are
illuminated red, the lights are turned on.
The white lights are intended for low light conditions, while the yellow lights are designed to cut
through fog and snow. Like all electrical systems in your van, prolonged use could result in a
dead battery.
AWNING
To best learn to operate your awning, refer to the included Thule manual. A how to
video can be viewed here:
https://www.youtube.com/watch?v=drN1j8AsiuA
The awning crank rod is stored under the bed on the driver-side wall. The awning pitch
adjustment screws have been adjusted to avoid the awning form hitting the top of the
slider door when in the open position.
LADDER
Your rear door ladder has a weight rating of 275lbs. Be careful when climbing up and
down the ladder.
WARNING
DO NOT CLIMB ON THE LADDER WITH THE DOOR OPEN. Standing on the ladder
with the door open will damage the door and hardware.
CAMPERVAN REGULAR MAINTENANCE
BUTCHER BLOCK COUNTERTOPS
VanCraft campervans come standard with solid oak butcher block countertops. These beautiful
countertops are chosen for their elegance, durable makeup, and ease of maintenance. They are
treated before installation with a 3-day soak in our favorite butcher block oil to seal them from
water and stain intrusion.
Over time, your countertops will encounter stains and normal wear-and-tear. Spot treating and
refinishing the butcher block is a regular part of campervan ownership. Additionally, your
countertops will need regular re-applications of a good butcher block oil to keep them sealed
and protected.
We recommend applying a nice sealant layer of oil every 4-6 weeks, when used regularly. You
can find butcher block oil at your local hardware store or at many online retailers. Simply apply
with a cloth and let soak for 2-3 hours before wiping away with a clean cloth. For more intensive
spot treatment and refinishing, sand the oil into the grain of the wood using 120-200 grit
sandpaper.
ROOF SEALANT
Your vans roof accessories are sealed with a coating of “RV Lap Sealant” as an extra layer of
protection from water intrusion, where fasteners penetrate the roof structure. Like all RV’s this
lap sealant should be inspected and re-coated every 3 years. This can take place at any RV
service center or can be done easily yourself.
EXTERNAL LINKS
Resetting Your Vans Electrical System
Solar Charge Controller
Air Conditioner
Refrigerator
Awning